Frequently Asked Questions
We aim to keep everything as simple and transparent as possible, but it’s natural to have questions. Below are answers to some of the most common things clients ask about our websites, process, and pricing. If you don’t see your question here, feel free to reach out — we’re always happy to help.
We primarily work with small and local service-based businesses, such as landscapers, contractors, and home service providers. However, we’re happy to work with other types of small businesses as well.
Many large agencies rely on page builders, complicated contracts, and layers of account managers. With Trinity Oaks, you work directly with the developer building your site. That means more personalized attention, faster communication, and a website built specifically for your business.
Yes. We’re based out of Trinity, Florida, but we work with businesses across the United States. The entire process — from the initial questionnaire to design reviews and launch — can be handled online.
Getting started is simple. Contact us through the website to schedule a quick conversation about your business and goals. From there, we’ll send a short questionnaire and begin planning your site. Our goal is to keep the process straightforward and stress-free from the very beginning.
As much or as little as you’d like. Some clients provide photos, detailed answers, and lots of information about their business, while others prefer to keep things simple. The questionnaire helps us gather what we need, and we can assist with content and images if you don’t already have them. Our goal is to make the process easy and handle most of the heavy lifting so you can stay focused on running your business.
That’s not a problem at all. Many clients prefer to keep things simple, and we can create website copy based on your questionnaire answers. If you don’t have photos, we can also source high-quality stock images that fit your business and brand.
We keep communication simple and flexible. You can reach out by phone, text, or email at any time, and you’ll be communicating directly with the developer building your site. Our goal is to keep the process easy and make sure you always know what’s happening with your project.
Before development begins, you’ll review the design and have the opportunity to request one round of major revisions. This ensures the final design reflects your business while keeping the project moving forward. After launch, smaller updates and content changes can always be requested as part of your ongoing support.
Most websites are completed within a few weeks, depending on the size of the site and how quickly we receive the information needed to begin. We keep communication clear throughout the process so you always know what stage the project is in.
The subscription option makes it easier for small businesses to get a professionally built website without a large upfront investment. It spreads the cost over time and includes hosting, support, and updates so your website stays maintained.
The main difference is how the website is paid for and maintained. The monthly subscription spreads the cost over time and includes hosting, support, and updates, while the lump-sum plan is a one-time payment where you fully own the site. Both options include the same custom-built, professionally designed website.
Yes. The subscription plan has a 12-month minimum commitment, which allows us to cover the cost of designing and building your website while keeping the upfront cost low.
If the subscription is cancelled, the website is taken offline since the monthly plan is an ongoing service that includes hosting, maintenance, and support. If you’d prefer to fully own your website from the start, our lump-sum option may be the better fit.
No. Our pricing is clear and straightforward. The cost you see on our site is the cost of the service. We believe small businesses should know exactly what they’re paying for without surprise charges or confusing pricing structures.
Your website includes five pages in the base price. If you need additional pages, they can be added for a one-time fee of $100 per page.
Payments are handled through secure Square invoices. You’ll receive an invoice by email that can be paid online using a credit or debit card. Subscription plans are billed monthly, while lump-sum projects are invoiced according to the project agreement.
No. We build our websites using clean, custom code instead of WordPress themes or page builders. This approach allows us to create faster, more secure websites without the extra bloat that often comes with pre-built platforms.
Yes. Every website we build is fully responsive, meaning it works smoothly on phones, tablets, and desktop computers. Mobile compatibility is non-negotiable in today's online environment, since such a large portion of website traffic comes from mobile devices.
Speed is a top priority when we build websites. Because our sites are built with clean, custom code instead of heavy themes or page builders, they achieve excellent scores on Google PageSpeed Insights and load very quickly for visitors.
Yes and no. Search Engine Optimization (SEO) has two parts: on-page SEO and off-page SEO. On-page SEO includes things like clean code, fast load times, proper structure, and search-friendly content. Every website we build includes these best practices. Off-page SEO involves ongoing work such as link building, citations, and content marketing. While that work is separate from the website itself, our sites are built with a strong foundation to support local search visibility.
Yes. Website hosting is included with our monthly subscription plan. For lump-sum projects, hosting can be provided separately if needed so you don’t have to worry about managing it yourself.
Yes. Subscription clients can contact us any time to request updates and we’ll handle the changes. Unlimited edits include updates to existing pages such as text changes, image swaps, layout adjustments, and general content updates. Additional pages can always be added for a one-time fee of $100 per page. Lump-sum clients can receive the same ongoing edit support through an optional $50/month maintenance plan.
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Let’s build a fast, professional website designed to help your business grow.
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